Refund Policy
Last updated: September 24, 2026
Drafted from the 90-day commitment already promised on this site. Confirm this matches what you actually offer clients before publishing it as binding.
1. Our 90-day commitment
If we're not delivering by day 90 of an engagement, you're free to walk away — no long-term contract, no penalty for leaving after that point.
2. Management fees
Fees already billed for work performed in a given period (e.g. a completed month of management) are non-refundable once that work has been delivered. If you cancel partway through a billing period, we don't provide a prorated refund for the remainder of that period unless otherwise agreed in writing.
3. Ad spend
Advertising spend paid directly to platforms such as Meta and Google is governed by those platforms' own billing and refund terms — we don't control or refund it.
4. Requesting a refund
If you believe you were charged in error, message us on WhatsApp at +971 56 365 3000 and we'll review it.